Friday, August 31, 2007

Success... Being able to give consistent results, in a changing world

So Many people have their own brand of success... How much money they have, how well they do in a given situation, how many tracks they hand out at any given time... In a world that is changing as rapidly as Starbucks(tm) changes their daily brew, how can we continue to seek after success. If the Line of demarcation between success and failure is fluctuating so much, how can we say we are a success at anything?

Our staff was recently reading a book entitled Raving Fans... A MUST Read for anyone in ministry, or business! One of the points that was communicated was that to be successfull you need to "Give It 1%". No you didn't read that wrong, it said 1%. The concept is quite simple. In a world that is dissatisfied around every turn, the last thing they expect is that you would consistently give them what you have promised... Now imagine a place where you get exactly what has been promised, and exactly what you have come to expect, then one day they stepped it up by 1%... do you think you would notice?

-- A Practical Example--
The Waffle House-
If you have ever been, there is a common occurance that I think everyone will agree with.
Placemats, Sealed to the table with a substance that, atone time covered a pancake, but now can be classified as a biohazard experiment gone wrong. That is consistancy...
I have yet to go to a waffle house and not have my arm hairs ripped out by sitting them on the table...

Now what if that same reasturant decided to give 1% and clean their tables well after the patrons leave? What if... after some time of doing that consistently, they start having silverware placed at the clean table when you sat down... How many of us would 1. be surprised, and 2. actually concider it as a possible reasturant choice durring norman life hours (Not just ... that place that will always be open when you have no other options)

I think that if people would spend more time judging their success for today by what they did yesterday, instead of the "NORM" we would see a societity that would be far more advanced, and successfull than we have ever seen...

It's all about the 1%

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